Taxi Magic is better, faster and stronger in San Francisco.
Starting today, iPhone and Android users in San Francisco can test drive the new and improved Taxi Magic, complete with faster pickups, broad coverage, the best drivers, and effortless payment.
Need a ride to Union Square for some shopping and people-watching? We’re on it. Headed to the de Young Museum for the day or to Haight-Ashbury for a night out? We have you covered.
All this exciting change on our end will also require a quick change on yours. Using the Taxi Magic app will now require a credit card to make the payment experience completely seamless.
We’re super excited to help you get aroundand to celebrate, we’ll be popping up at events all around town in the coming weeks and giving away lots of Magic Credits to riders.
Follow us @taximagic_SF for details on events and giveaways and share your feedback on the improved Magic with us at firstname.lastname@example.org!
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Curious about our upgrades? Here’s a deeper dive into the new and improved Taxi Magic:
We’re changing the way we assign your ride. With our new, state-of-the-art routing system we’re increasing reliability and decreasing your wait time.
We’ve updated our map screens to give riders a real-time snapshot of nearby taxis. We have also improved our ETA feature with constant status updates so that you know exactly when your taxi will show.
We want your wallet and your phone to stay in your pocket. Taxi Magic payment is now completely effortless in San Francisco. Set (and adjust) your tip level in the app during your ride and roll out of your cab when you reach your destination. We’ll take care of the rest. And as always, no mystery pricing – you’ll be subject to the metered fare and $1 Magic fee.
Taxi Magic is working with drivers to provide the best passenger experience possible. Our new intensive driver management program will ensure that drivers receive valuable customer feedback to improve their service – and most importantly, riders will receive a great experience in a Taxi Magic cab.
Help us help drivers! Enter a driver rating, leave a comment in the app, or email our team at email@example.com.
Ride Wizards Bring the Love
When it comes to getting around San Francisco, Taxi Magic is your wingman. But we realize issues and challenges don’t always end in the backseat. Email our Ride Wizards at firstname.lastname@example.org or drop us a tweet @taximagic_SF and we will make your problems (poof!) disappear.
Add a Credit Card
Taxi Magic now requires you to pay with a credit card on file when you ride in San Francisco. We’ve eliminated cash payments to keep the experience simple and streamlined for both riders and drivers. If you don’t want to add a credit card, you can continue to book rides by texting your pickup location to TMAGIC.
We are replacing our $1.50 credit card documentation fee with a $1 Taxi Magic fee to help us keep investing in cool rider features and network reliability. We will also be introducing an updated cancellation policy within a few weeks to prevent rider cancels once a taxi is en route. When it comes to Taxi Magic, trust is the secret ingredient. These changes will let you trust that your ride is coming, and will let your driver trust that you will be there when he arrives.